FAQ

Where does this store ship from?

Corona, Ca

What is this store's return and exchange policy?

Please keep in mind that the item you are buying is a handmade item so please allow a small window for human flaws. Each product is unique and one of a kind not mass produced meaning once you buy it that's it no one else has it so there is nothing to exchange it with. The only reason I will take a return is if the item was damaged during shipping and the package will be insured and shipped with the utmost thought of your product arriving intact and fully unharmed. However if your package is damaged in transit a picture of proof must be sent the very same day that you receive your product and that is the only reason you will be refunded minus shipping and handling fees which are nonrefundable. I make every effort to post accurate pictures and description of each product so please read the description carefully and review the pictures carefully before you purchase what you see in the pictures is what you will be receiving this shop doesn't refund for buyers remorse.

Do you accept orders placed outside of the US?

We sure do! Please keep in mind that shipping and handling out of country goes up tremendously to ensure that your package arrives intact without damage.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

The Products I make

Please keep in mind that handmade products are just that hand made by human hands so please leave some allowances for human flaws but that's what give it true flair and flavor. I make every effort to ensure that my products are photographed in natural light and that they are represented accurately. Each piece is unique and not mass reproduced each concept is one I have come up with and put together on my own. I hope you will love my products as I love making them for you to enjoy. I hope you will receive the products I make with open arms and enjoy them in the spirit they were made in.

What Does Deco Den Inspired Mean?

Deco is short for decoration and Den is short for Denwa which is the Japanese word for phone but deco den is not limited to just cell phones the art form can be used to decorate anything that you want to make Kawaii which is the Japanese word for cute. I take my own love of all things Deco Den and put my own spin on it but Deco Den is practiced all over and can encompass a wide range of items that's why I say Deco Den inspired.

Shipping and Handling

Compact Mirrors will be shipped using UPS since I am using them the shipping and handling fees might be pricier due to the fact that I will be using their services to package and ship the product to you so that you will receive your mirror intact.

Do I take Custom Orders

The answer is yes, however please keep in mind that I am one person and I do have to order all of the supplies you need and your specific phone case. I have no control over shipping and some pieces take longer than others to arrive. Once I get the pieces you requested I then have to make the case that you have specified that you wanted so please be aware of these factors when you order a custom case(s). I have no problem taking custom orders but you have to realize that custom orders mean special and special takes longer than what's already ready for purchase. SO please keep that in mind if you do decide to order a decoden custom case. Thank you for your business I appreciate it.

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for people like bands, clothing companies, record labels, artists, nonprofits and everyone else who has ever needed an online store. Shoppers can purchase items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.